REFUND POLICY

Soft Tech Consultant ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.

To be eligible for a refund, your required designs must be unused and published at any website or anywhere over the internet.

In case of any dissatisfaction from any design services provided by Soft Tech Consultant, you can submit a refund request within five days of your initial designs completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial designs delivery. For any Special / Combo packages, a refund will be applicable the same as it is on the single packages. To complete your return, we require a receipt or proof of purchase of our services.

All refund requests will be fulfilled as per the following arrangement:

  • If request for refund is made before the order delivery, you would be eligible for Full Refund (less 10% service & processing fee).
  • If request for refund is made within 48 hours of the initial design delivery, you would be eligible for 66% refund (less 10% service & processing fee).
  • If a request for a refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33% refund (less 10% service & processing fee).
  • No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
  • All refund requests should be communicated to the support department. Soft Tech Consultant, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@softtechconsultant.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges/Changes (if applicable)

We only replace designs if our designed logos are proved to be plagiarized from the internet. If you need to exchange it for the same item, send us an email at support@softtechconsultant.com

Impeccable Designs
for You, in Just 3 Steps!

Providing your business with the best of the best designs in just 3 steps.

Brief

Brief

The first step is to collect details regarding the client's business, such as its values, mission, and target market. This data aids the designer in comprehending the client's brand image and producing a design that precisely reflects it.

01
Revisions

Revisions

Once the initial design is created, the designer will present it to the client for feedback. The client can request revisions or changes to the design until they are satisfied with the final product. The number of revisions allowed may depend on the designer's policies.

02
Final Delivery

Final Delivery

Once the client approves the final design, the designer will provide them with the necessary files in different formats for various uses, such as print or digital media. The client will receive the design in high-resolution formats.

03

Designs That Blows Your Mind

Hire us for all your design needs and get exclusive discounts on each of your projects.

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Our Satisfied Clients

Indhira Gratereaux

Everything was done exactly how I needed it and wanted it I’m 100% satisfied.

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Asad khan

Soft Tech Consultant is always great to work with. Extremely professional, efficient and helpful. Highly recommend!

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Sachin Gupte

Jayden and his team is currently working on our project. They are doing good job so far and hoping to get our project completed soon and take our website live.

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Jose Luis Benitez

Soft Tech Consultant gave me an excellent service, they were very helpful in my logo design and website, always kind and professional, I'm very satisfied.

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